Privacy Policy
1. Introduction
At Splendor Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our services through our website, mobile applications, or direct communication.
2. Information We Collect
We may collect the following types of information:
Personal details: Name, email address, phone number, billing address, passport details, and travel preferences.
Booking details: Travel itineraries, accommodation details, flight information, and special requests.
3. How We Use Your Information
Your information may be used to:
Process bookings and reservations
Communicate with you regarding itineraries, updates, and promotions
Improve our services and customer experience
Comply with legal and regulatory requirements
4. Sharing of Information
We may share your information with:
Service providers: Airlines, hotels, tour operators, transportation providers, and other partners necessary to fulfill your booking
Legal authorities: When required by law or to protect our legal rights
Splendor Travel does not sell or rent your personal information to third parties.
5. Payment Security
Online payments are processed through secure and certified payment platforms. Splendor Travel does not store your card details.
6. Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access or correct your personal information
Withdraw consent for data processing
Opt out of marketing communications
Request a copy of the personal data we hold about you
8. Security Measures
We implement industry-standard security practices, including encryption, secure servers, and restricted access, to protect your data.
9. Cookies and Tracking
Our website uses cookies to improve functionality, analyze website usage, enhance user experience, and track website performance. You may disable cookies through your browser settings.
10. International Data Transfers
As a tourism company, we may transfer your data across borders to fulfill bookings. We ensure compliance with relevant data protection laws.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us
WhatsApp : +201098953527
Email: info@splendortourism.com
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Terms of Service:
Welcome to Splendor Travel. By booking with us or using our website, you agree to the following terms and conditions.
1. Services
Splendor Travel provides travel-related services including:
Tour packages
Hotel reservations
Nile cruise bookings
Transportation services
Domestic flight bookings
Guided tours
2. Booking Confirmation
Bookings are confirmed only after payment confirmation and written confirmation from Splendor Travel.
3. Pricing
Prices may vary based on:
Seasonal availability
Hotel availability
Flight availability
Government fees
Currency fluctuations
Final pricing will be confirmed before payment.
4. Payment
Payments are processed through secure payment providers. Full or partial payment may be required depending on the service booked.
