Cancellation Policy

1. Cancellation by the Customer:

– Free cancellation window: Often –61 days before the tour start date.
– Partial refund period: If canceled within a shorter window (e.g., 31-60 days), a percentage (75%) may be refunded.
– Partial refund period: If canceled within a shorter window (e.g., 16-30 days), a percentage (50%) may be refunded.
– No refund: Cancellations within 0-15 days or no-shows typically result in no refund.

2. Cancellation by the Company :

– Force majeure clause: Covers cancellations due to weather, political unrest, or other uncontrollable events.
– Full refund or reschedule : Customers are offered a full refund or the option to reschedule.

3. Communication requirements

– Cancellations must be submitted in writing (email or online form).
– Time zone and timestamp of cancellation are considered.